Returns & Exchanges
At SW-Motech UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returning any unworn and unwashed items. Our hassle-free process ensures that finding your perfect fit is always a priority.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original packaging with all tags attached to ensure they arrive back at our warehouse in perfect condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location across the UK.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.